Cancellation and Refund Policy
OSEK hub
Cancellation Policy
These rules are automatically applied based on the remaining time before the activity.
قبل 72 ساعة أو أكثر
will be deducted 7% From the amount — retrieval 93%
Discount 7%
قبل 24 إلى 72 ساعة
will be deducted 23% From the amount — retrieval 77%
Discount 23%
أقل من 24 ساعة
Cancellation is not possible during this period.
Forbidden
After the start of the activity
Cancellation is not possible after the activity start time.
How does cancellation work?
1
Cancellation Request
From My Tickets page or contact customer service
2
Discount Calculation
The discount percentage is automatically calculated based on the remaining duration.
3
Refund the amount
The amount is refunded to the original payment method.